Firefighters working at the scene of a house fire

Insurance Claims Housing Solutions

Fast-track temporary housing for displaced families and businesses during claims processing.

Where this fits

Common Use Cases

Fire & Water Damage

Families displaced by fire or flood need immediate, temporary housing while homes are being restored.

  • Move-in within 24 hours of claim approval
  • Suitable for families with pets
  • Flexible duration matching repair timelines

Business Interruption

Businesses needing temporary relocation during restoration or reconstruction.

  • Offices with workspace and internet capability
  • Meeting rooms and conference facilities
  • Billing directly to insurance carriers

Additional Living Expenses (ALE)

Covers temporary housing costs during the claims and repair period.

  • Verified claim documentation and rate confirmation
  • Straightforward billing for adjuster processing
  • Pre-approval coordination with adjusters

Extended Displacement

Long-term housing solutions for major damage requiring extended repair periods.

  • Structured lease terms (3-24 months)
  • Better rates for extended duration
  • Minimal documentation and processing

The homes themselves

Real homes we operate.

Every photograph below is a home in the Roadmap network, not a stock interior.

Open plan kitchen with a large island, bar stools and stainless appliances, looking through to the living area, in a Roadmap Lodging home in Nashville
Nashville, Tennessee
Living room with two sofas, a coffee table and a dining area beyond, in a Roadmap Lodging home in Des Plaines, Illinois
Des Plaines, Illinois
Bedroom with a wooden bed frame, bedside lamps and a ladder shelf in a Roadmap Lodging home in Columbus, Indiana
Columbus, Indiana

How it compares

Insurance Housing vs. Alternatives

FactorInsurance HousingHotelsAirBnB/Vacation Rentals
Processing Speed24-48 hoursImmediate48-72 hours
Insurance Coordination✓ OptimizedStandardDifficult
Long-term Flexibility✓ ExcellentLimitedVariable
Documentation✓ SimplifiedStandard receiptsComplex verification
Direct Billing✓ AvailableSometimesRarely

How it runs

How These Placements Are Structured

Modern kitchen with dark cabinets, pendant lights and a breakfast bar in a Roadmap Lodging home in Indianapolis
Indianapolis, Indiana

Major Fire Claim - Family of 5

A family's home was destroyed by fire. They needed:

  • 3-4 bedroom home for family of 5 with 2 dogs
  • 8-12 month duration during rebuild
  • Direct insurance billing through ALE coverage
  • Furnished, move-in ready within 48 hours

How it works: the adjuster gets one invoice and one point of contact, and the home is documented for the claim file from day one rather than reconstructed later.

Water Damage - Temporary Relocation

A multi-family building required emergency housing for 8 displaced families:

  • Mixed apartment sizes (studios to 2-bedrooms)
  • Same neighborhood to minimize disruption
  • 3-month initial lease with monthly extensions
  • Bulk billing to insurance carrier

How it works: multiple displaced households placed under one carrier relationship, so the coordination happens once instead of per family.

Why it works

Benefits for Insurance Partners

24-48

Hours to Place

A displaced family should not be waiting on housing

1

Point of Contact

One invoice and one person for the adjuster to call

100%

Documentation

Simplified claims verification

Speed up claims processing with dedicated housing

Partner with us to provide fast, cost-effective housing solutions for your policyholders.

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