SOP: Responding to Quote Requests and Submitting Winning Bids
Purpose: respond to every quote request quickly, accurately, and profitably. The bid is where your pricing system, your listing quality, and your speed all cash out at once.
Why this work is done
Turn inbound quote requests into accepted bids at rates that clear the floor
Main objective
Every request answered within 4 business hours, zero bids on conflicting dates, every accepted bid under agreement within 24 hours
Time required
10 to 15 minutes per qualified bid once the system is set
Performed by
Host or sales owner
Reviewed by
Owner at the quarterly pricing review
Frequency
As requests arrive; urgent and ALE flags jump the queue
Trigger
A new quote request lands in Quote Requests
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